70%
Carts abandoned before purchase
Seven in ten checkouts never complete. You can win some back if you reach buyers where they read messages.
WhatsApp automation for your store. Every step of the sale.
WhatsApp abandoned cart recovery, COD order confirmation, order status updates, and AI customer support. One platform on your brand, connected to your Shopify or WooCommerce store and built for Indian D2C brands.
Your store. Your brand. Automated customer conversations.
7 in 10 carts never convert
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Hey Vishal 👋 Losing carts and COD orders? 🛒
We set up WhatsApp cart recovery, COD confirmation and order updates on your store in 7 to 14 days. Read more
13:00
Order shipped · tracking sent
Where buyers drop off
Three leaks between a paid click and a delivered order.
~8%
Email recovery rate
Cart recovery emails land in Promotions. WhatsApp messages get opened 98% of the time.
₹250+
Per COD return, minimum
Shipping out, shipping back, QC. One confirmation message before dispatch cuts returns by about a third.
One WhatsApp platform for every customer conversation.
Leads, support, campaigns, store updates, and bookings run from one dashboard. Your team stops switching between five tabs, and nothing waits for someone to remember it.
One inbox for every channel
WhatsApp, Instagram, Facebook, RCS, and website chats land in one shared inbox. Nobody replies twice and nobody gets missed.
A CRM that fills itself
Leads from Meta Ads, IndiaMART, Justdial, and your website land on one board. Assign, remind, and move them to a paid order.
Chat flows without code
Open a menu on "hi", collect an address, take a payment, or book a slot. Drag blocks, no code.
Broadcasts that follow Meta rules
Send offers and restock alerts to opted-in customers, with delivery and read counts.
Your store messages for you
Connect Shopify or WooCommerce once. Every order event sends its own update with the tracking link.
Plug every leak, from first question to delivered order.
One fix for each place a buyer can drop off, on your Shopify or WooCommerce store: the product question, the checkout, the abandoned cart and the COD parcel.
Answer questions at 2 AM.
A buyer with a size question at night buys from whoever replies first. Our AI WhatsApp chatbot answers, opens the right product and hands tricky questions to your team.
Replies in seconds, day or night
Your customers get instant answers, even at 2 AM.
Recognises products automatically
Understands product names, colours and sizes and opens the matching collection.
Saves the lead for your team
Passes complex questions to your team with full context.
Example: Someone types kurta or black t-shirts. The matching collection opens. Nobody types a menu number.
10:02
CheckoutKAYA WEAR
Loading payment options…
Sign in to continue
Email addressCreate a password
Delivery details
Full namePhoneAddressPIN code, city, state
Block Print Kurta (M)₹1,299Shipping₹99COD charges₹49Total₹1,447
Credit / debit card only
Place order · ₹1,447
Fix the checkout.
Most buyers leave for one of six reasons. Each one can be fixed before you send a single message.
10:00
Kaya Wear
Recover abandoned carts that still leave.
WhatsApp abandoned cart recovery sends three messages: a reminder, then social proof, then one offer. A discount in message one teaches buyers to wait for it.
- +15 minUtility
Bring them back
A simple reminder while the cart is still fresh.
- +4 hrsMarketing
Build confidence
Show that other customers are buying too.
- +24 hrsMarketing
Give one last reason
Make one clear offer before the cart expires.
We only message customers who said yes.Every contact agrees to WhatsApp messages first, as India's data protection law (DPDP Act) and Meta's rules require.
Confirm COD orders before they ship.
One automated WhatsApp message before dispatch filters out uncommitted buyers before a shipping label is created.
- In seconds
A COD order comes in
The buyer gets a WhatsApp within seconds: the item, the amount, and two buttons.
- One tap
They tap confirm or cancel
One tap. Nobody on your team has to call them.
- Before dispatch
Only real orders ship
Confirmed orders get packed. Cancelled ones never leave the warehouse, so you never pay to ship them both ways.
A returned COD parcel costs ₹250 or more.One confirmation message before dispatch avoids it.
Calculate what returned COD orders cost your store.
Every returned parcel costs forward freight, return freight and packaging. Drag the sliders to your own numbers and see what that adds up to each month, and how much a WhatsApp confirmation saves.
Drag to your numbers
a day
10600+
%
5%50%+
₹
₹100₹600+
Why the average is ₹250: a failed COD delivery costs about ₹100–140 to ship out and ₹100–140 to bring back, plus the packaging and the stock stuck on the road.
What returns cost you
You lose, in returned COD orders
₹2,70,000
spent on couriers for parcels that never became sales
Parcels coming back
1,080/ month
Returns with confirmation
~20%from 30%
You save with WhatsApp confirmationAbout 35% fewer returns
₹94,500/ month
This is an estimate from typical Indian D2C courier rates. We confirm each order on WhatsApp before pickup, so fewer parcels come back.
See the plansWhy WhatsApp outperforms email and SMS.
Your customers already spend their day on WhatsApp. Here is how it compares with email and SMS.
98%
Messages get opened
About 1 in 5 cart emails gets opened, and many end up in Promotions or spam. Almost every WhatsApp message gets read.
WhatsApp98%
Cart emails~20%
45%
Buttons get tapped
Buyers tap a button inside the chat and finish their order in one step. SMS links rarely get that far.
WhatsApp45%
SMS links~9%
Two plans. Pick the one your store needs, and we will quote it.
Pricing depends on your order volume and the features you need. Tell our team about your store and we will send a quote.
WA Starter
CRM, WhatsApp Business channel, and lead management for teams getting started on WhatsApp.
- WhatsApp CRM with lead management
- Official WhatsApp Business channel
- Message templates and approvals
- Basic automation workflows
- 2 team seats with shared inbox
WA eCommerce
For stores that want cart recovery, COD confirmation, and Shopify or WooCommerce connected.
- Everything in WA Starter
- Abandoned cart recovery with automated sequence
- COD order confirmation with auto-cancel
- Order and shipping status notifications
- WhatsApp product catalog
- Shopify and WooCommerce integration
Live in 7 to 14 days. Here's the whole path.
We handle verification, templates, automation, and testing. You bring store access, your brand assets, and two sign-offs.
1.
Connect & Verify
Get your business connected and verification underway.
We guide you through registration, required documents, and verification.
2–4 Days2.
Configure Your Store
Make WhatsApp feel like a natural extension of your store.
We connect your setup, configure your store, and apply your brand.
1–2 Days3.
Build & Approve
Your essential workflows, ready for review.
We build your automations and prepare the required message templates.
2–4 Days4.
Test & Launch
Everything tested before your first message goes out.
We test the flows, get your sign-off, and launch when everything is ready.
1–2 Days5.
Handover & Support
You're live, and we're still here to help.
We walk you through the system and support you after launch.
1–2 Days6.
You're live.
Cart recovery, COD confirmation and order updates are running on your store.
Book a platform demo
What D2C brands report from WhatsApp cart recovery
Three Indian D2C brands published what they saw after moving cart recovery to WhatsApp. These are the results they report.
40%
Of abandoned carts recovered, at best
Automatic WhatsApp reminders go out 15 to 20 minutes after a product is added to the cart without checkout. Keeros reports recovering up to 40% of abandoned carts.
Keeros SuperFoods
21×
Return reported on WhatsApp
The Hatke’s earlier email and SMS campaigns saw about 20% opens and 2 to 5% clicks. After moving to WhatsApp, the brand reports a 21× return.
The Hatke
15-20%
Cart recovery rate, up from 7%
After adding WhatsApp, Indian Ethnic Co. reports recovering abandoned carts at about double its earlier rate, from roughly 7% to 15 to 20%.
The Indian Ethnic Co.
Figures are self-reported by each brand. Actual recovery depends on catalog price, checkout friction, and opt-in rates.
See the platform on your store.
A 20-minute call with a real person, not a sales queue. Here is what you get:
- 1
We look at your store: checkout friction, cart abandonment, and current recovery rate.
- 2
We show you the platform set up with your brand on it.
- 3
We tell you straight what is fixable and what WhatsApp will change.
Book a platform demo
